We also maintains strict adherence to the Fair Debt Collection Practices Act when contacting patients with the aim to collect unpaid dues from them. We understand the need to proactively communicate with patients with regards to collections. It is, therefore, imperative to understand the billing process thoroughly.
Our team acknowledges the need to be respectful and patient while communicating with patient debtors. The frequency and manner of communication make the difference between success and delays. Accurate and understandable information is the foundation of any effective collections strategy