Hawksquad Services Refund Policy
At Hawksquad Services, our goal is to ensure utmost satisfaction for every client.
If you’re not entirely content with the services provided, we offer a comprehensive refund policy to address your concerns:
Service Evaluation: We encourage you to thoroughly evaluate our services within the first 15 days of service commencement.
Refund Eligibility: A refund request must be submitted in writing, detailing the reasons for dissatisfaction.
Timeframe: Refund requests will be accepted within 30 days of the initial service delivery date.
Service Completion: Refunds will not be processed if the service has been completed as per the agreed-upon terms.
Partial Utilization: In cases of partial utilization of services, refunds will be calculated based on the unused portion.
Processing Time: Please allow 10-15 business days for us to review and process your refund request.
Communication: Our team may reach out for additional information during the review process.
Refund Methods: Refunds will be processed through the same payment method used during the initial transaction.
Deductions: Applicable transaction fees and service charges may be deducted from the refund amount.
Non-Refundable Services: Some specialized services might be non-refundable; this will be clearly communicated before engagement.
Third-Party Costs: Any third-party costs incurred during service delivery will be non-refundable.
Customized Services: For customized services, refunds will be determined on a case-by-case basis.
Cancelled Services: Refunds for services cancelled by Hawksquad Services will be provided in full.
Client Responsibility: The client is responsible for providing accurate information and clear requirements to avoid misunderstandings.
Dispute Resolution: In case of disagreements, both parties will attempt to resolve issues through mediation before pursuing legal action.
Privacy: Client information and refund details will be treated with strict confidentiality.
Force Majeure: Refund policy may be waived or modified in cases of unforeseen circumstances beyond our control.
Client Cooperation: Timely responses and cooperation from the client are essential for efficient refund processing.
Contact Us: For refund requests or inquiries, reach out to our customer support at refunds @hawksquadservices.com.
Policy Changes: Hawksquad Services reserves the right to modify the refund policy; any changes will be communicated on our official website.
This refund policy is designed to uphold transparency and fairness in all refund matters. We value your business and aim to provide exceptional services at all times.